Ready to ship in 3-5 business days

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Shipping Policy

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Shipping Policy

Digital Products

All printable artwork is delivered digitally.
• No physical item will be shipped
• Files are available for instant download after purchase
• You will receive a download link immediately after checkout

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Original Artwork (Physical Items)

Processing Time

All original paintings are carefully packaged and shipped within 3–7 business days of purchase.

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Shipping Times

Estimated delivery times:
• United States: 3–7 business days
• International: 7–21 business days

Shipping times may vary depending on location and carrier delays.

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Shipping Costs

Shipping is always free.

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Packaging

All original artwork is packaged with care to ensure it arrives safely and in excellent condition.

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Tracking

Once your order has shipped, you will receive a tracking number via email so you can follow your delivery.

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Delays

We are not responsible for shipping delays caused by:
• postal carriers
• customs processing (for international orders)
• incorrect shipping addresses

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Incorrect Addresses

Please ensure your shipping information is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

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Damaged Items

If your artwork arrives damaged, please contact us within 5 days of delivery with photos of the item and packaging.

We will work with you to resolve the issue as quickly as possible.

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Contact

If you have any questions about your order or shipping, please contact:

jennifermcintyreart@protonmail.com

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Refund Policy

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Refund Policy

Digital Products (Printable Artwork)

Due to the nature of digital downloads, all sales are final.

Once a file has been downloaded or accessed, we are unable to offer refunds, exchanges, or cancellations.

However, if you experience any issues with your files, please reach out — we’re happy to help ensure you receive your artwork correctly.

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Original Artwork (Physical Items)

We want you to love your artwork.

Returns are only accepted if:
• The item arrives damaged
• You contact us within 5 days of delivery

To request a return, please email:
• Your order number
• Photos of the damage
• Photos of the packaging

If approved, we will offer a replacement (if available) or a refund.

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Non-Returnable Items

The following items cannot be returned or refunded:
• Digital downloads
• Items marked as final sale
• Custom or commissioned artwork (if applicable)

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Exchanges

We do not offer exchanges at this time.

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Contact

If you have any questions or concerns about your order, please contact:

jennifermcintyreart@protonmail.com